Macmillan Money & More North West Service

In partnership withCitizens AdviceIn partnership withClatterbridge Cancer CentreIn partnership withCompassion ActsIn partnership withManchester City Council

Finding out you have cancer can be a huge worry.It can also bring unexpected money troubles. You or your family might have to stop working, or you might find that your everyday bills are suddenly harder to pay.

Our Money & More service is here to help.We want to make sure you get the right advice and support when you need it most.

We can help you:

Understand what financial help and benefits you are able to get.
Make sure you are getting all the income you can.

You don't have to face this alone. We are here to support you every step of the way.

£27,500

in back-paid money

Client's voice

Emma's story“Life-changing support”

When Emma was going through intense treatment for cancer, she was also worrying about money. She came to our Macmillan Money & More service for help. Our Caseworker did a full check on her benefits and realised she had been missing out on payments she was legally entitled to for several years. We helped her update her claims and fix these mistakes.

Thanks to this check, Emma received £27,500 in back-paid money. This extra income has allowed her to make important improvements to her home and travel to visit her daughter who lives abroad. Best of all, Emma is now in remission. She told us that our support was truly “life-changing,” and we are so glad we could be there for her when she needed it most.

Up nextMeet the adviser

Meet the Adviser:Stuart DaggMacmillan CaseworkerCitizens Advice SORT Group

In partnership withIn partnership withCitizens Advice

Hi everyone! I joined Citizens Advice as a volunteer in Trafford, where I live, back in 2017. I then became a generalist outreach worker in the Trafford Community Hubs before joining the Macmillan Caseworking Team in 2023.
As a local resident, I really wanted to give something back to the community where my family has lived and thrived for many years. Working at Citizens Advice allows me to achieve that personal goal every single time I meet with clients.
Outside of work, I play tennis at my local club, where I also volunteer as a safeguarding officer. I'm a Manchester United supporter (for my sins!) and a big fan of 1970s music.
Best wishes, Stuart

Up nextCelebration Corner

Celebration Corner:Meet the Amazing Macmillan Money & More Team!

In partnership withIn partnership withClatterbridge Cancer Centre

Managing cancer is tough enough without having to worry about extra costs or confusing paperwork. That’s why this Celebration Corner shines a spotlight on the incredible Macmillan Money & More team based at Clatterbridge!

Three members of the Clatterbridge Macmillan Money and More welfare benefits team

The single biggest benefit of this team is how beautifully integrated they are with the hospital's clinical services and the Cancer Information and Support Centres. Because everyone works hand-in-hand, patients get seamless, joined-up care. There's no jumping through hoops or repeating your story to different organisations—the team is right there alongside the clinical staff to make life easier.

With over 10 years of specialist experience, this dedicated team supports patients across the three main sites: Clatterbridge Cancer Centre – Aintree, Clatterbridge Cancer Centre – Liverpool, and Clatterbridge Cancer Centre – Wirral, taking the stress out of navigating benefits, grants, and Blue Badges.

Applying for financial support during treatment can feel completely overwhelming. The Macmillan Money & More team is there to bring clarity, peace of mind, and a friendly, helping hand when it is needed most.

A huge thank you to the brilliant Macmillan Money & More team at Clatterbridge for everything they do to support patients every single day!

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